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Tuesday, February 5, 2008

Finding your PIN in a mailstack

When your AdSense account reaches US $50, keep your eyes peeled for a PIN in the post.

Before we can send you a payment, we'll send you a PIN. Your PIN is short for your Personal Identification Number, and it's your key to verifying your AdSense account so that you can receive payments. Once you've entered your PIN in your account and your account balance reaches US $100, you'll be all clear for payment, provided you've removed all other holds from your account.

If you've reached US $50 in earnings, you can check when your PIN was generated by visiting your Payment History page and clicking the Please enter your PIN link. PINs are typically mailed 3-5 days after they're generated. They're sent by standard mail and usually take between 2-4 weeks to arrive.

Make sure you know what to watch for in the mail by taking a moment to study the example PIN mailer below. PINs are printed in postcard-sized envelopes with a Google logo.

Google Payments

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Pinning it down (to $10)

As part of our efforts to make sure that the AdSense account details publishers provide are valid and correct, we do a couple types of validation that you may be aware of: the Personal Identification Number (PIN) program and, in some locations, phone number verification. One or both of these verification methods is required in order to ensure the security and accuracy of your information so you can receive payments from AdSense.

In the past, our system would ask you to verify your information when your earnings reached $50. However, we've recently changed the threshold to $10. This lowered amount means many of you may see a PIN arrive in your mailbox soon, as well as a prompt in your account to verify your phone number. For more information about these holds, visit the links in the 'Required Actions' box on your Payment History page.


(Psst: If your all-time earnings are between $10 and $50, this might be a good time to learn all about PINs so you'll know what to expect. Or, if you prefer surprises, you can remain blissfully ignorant till a PIN mailer pops up in your mailbox. Just be sure you don't pitch it in the trash!)

Posted by Julie Beckmann - AdSense Publisher Support
Tuesday, January 29, 2008 at 3:24:00 PM
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A few payments announcements

We'd like to notify you about two issues related to November checks and phone verification.

November checks
If you were issued a check at the end of November, you may have noticed the following message printed on the paystub:

CREDIT NOTE -VAT OVERCHARGE BETW.
1 JAN 2004 & 22/11/07 IF YOU NEED
DETAILS OF THIS VAT PLEASE EMAIL
GOOGLE@BDOSX.IE WITH CUSTOMER REF

However, the paystub should have read:

THIS CHECK IS FOR YOUR EARNINGS AS
PART OF THE GOOGLE ADSENSE PROGRAM.
IF YOU HAVE ANY QUESTIONS, PLEASE
EMAIL ADSENSE-SUPPORT@GOOGLE.COM

Please be assured that the November payment you received is for your AdSense earnings and is not a VAT credit note. In addition, this printing error will not affect your ability to deposit your AdSense earnings as usual.

Phone verification
We're currently experiencing difficulty with our phone verification system, but our engineers are working as quickly as they can to resolve the issue. If you see a prompt in your account asking you to verify your phone number, we ask that you hold off on attempting to do so for the time being. We'll be sure to post a follow-up here on the blog when we have more information for you.

We apologize for any inconvenience or confusion caused by these two issues. Thanks for your patience in the meantime.

New Western Union payment method

We’re excited to tell you that we're offering a new payment method for some countries. If you're located in Argentina, Chile, China (Mainland), Colombia, Malaysia, Pakistan, Peru, the Philippines, or Romania, you can now sign up for Western Union Quick Cash, a new form of payment that lets you receive your AdSense payments in cash using the worldwide Western Union money transfer service. Payments will be available for pickup at your local Western Union agent the day after they are issued, according to our normal payment schedule.

It's free to receive your AdSense payments by Western Union; you'll no longer need to wait for a check to arrive in the mail. this choice can also cut down on bank fees and long clearing times associated with depositing checks.

Before you sign up, please keep these important points in mind:

As mentioned above, Western Union Quick Cash is only available in Argentina, Chile, China (Mainland), Colombia, Malaysia, Pakistan, Peru, the Philippines, and Romania. We'll be sure to let you know if we're able to offer new payment options to additional publishers.


This payment method is currently only available to individual payee names; we can’t offer it to businesses.


You'll need to bring your government-issued ID to pick up your payment, so please make sure that your AdSense account payee name exactly matches that of your ID. Please contact us if you need to update the payee name in your account.


Payments must be picked up within 35 days of issuance or they will expire. If this happens, a payment hold will be placed on your AdSense account and the payment will be credited back to your account.


Payments will be made in US dollars, but depending on your local Western Union agent, they may be picked up in your local currency.

If you're ready to begin receiving your AdSense payments by Western Union Quick Cash, just follow these instructions. If you have additional questions before getting started, please review the information in our Help Center.



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